Sales Policy
Welcome to Steroid Hub Australia! We are committed to providing you with high-quality products and excellent customer service. Please review our sales policy to understand how we operate.
1. Product Information
– All product descriptions, images, and specifications are provided to the best of our ability.
– We reserve the right to modify or update product details without prior notice
2. Orders and Payment
– Orders can be placed through our website or designated communication channels.
– Payments must be completed in full before shipment. Accepted payment methods include [list accepted payment options].
– We ensure all transactions are secure and confidential.
3. Shipping and Delivery
– We ship to verified addresses within Australia.
– Shipping times vary depending on location and current logistics conditions. Estimated delivery is typically 2 days via Express Post.
– Shipping costs will be calculated at checkout and are the responsibility of the customer unless otherwise specified.
4. Discrepancies and Lost Items
– Please inspect your order upon receipt. If items are damaged, defective, or missing, contact us within 7 days of delivery with supporting photos.
– We will work with you to resolve issues promptly, including replacements or refunds where applicable.
5. Privacy and Confidentiality
– Your privacy is important to us. We handle all personal data in accordance with applicable privacy laws and only use it for order processing and communication purposes.
6. Compliance and Legal Considerations
– Customers are responsible for ensuring that the purchase and use of products comply with local laws and regulations.
– We do not promote or endorse illegal activities.
7. Refunds and Cancellations
– Due to the nature of our products, cancellations are only accepted before shipment. Once shipped, orders cannot be canceled.
– Refunds are handled on a case-by-case basis and in accordance with our return policy.
8. Policy Updates
– We reserve the right to update this sales policy as needed. Changes will be posted on this page with an updated effective date.
Contact Us:
If you have any questions, concerns, or require assistance, please reach out to us:
Email: sales@steroidhub.com.au
Phone: 0485 990 721
Thank you for choosing Steroid Hub Australia! We appreciate your trust and look forward to serving you.