Shipping Policy
Thank you for choosing Steroid Hub Australia. We strive to provide our customers with a seamless and reliable shipping experience. Please review our shipping policy below:
1. Shipping Methods and Delivery Times
– We offer standard and express shipping options.
– Estimated delivery times are as follows (excluding holidays):
– Standard Shipping: 5-10 business days
– Express Shipping: 2-4 business days
– Delivery times may vary depending on your location and current carrier conditions.
2. Shipping Costs
– Shipping costs are calculated at checkout based on your parcel’s weight, dimensions, and destination.
– Free shipping may be offered promotions or on orders exceeding a certain amount. Please check our website for current offers.
3. Order Processing
– Orders are processed within 1-2 business days after payment confirmation.
– Once shipped, you will receive a confirmation email with tracking details.
4. Tracking Your Order
– Customers can track their shipments using the provided tracking number via the courier’s website.
– If you experience any issues with tracking, please contact our customer service team.
5. Shipping Restrictions
– We currently ship only within Australia.
– We do not ship to PO Boxes or military addresses.
6. Customs, Duties, and Taxes
– As we ship within Australia, customs duties and taxes are generally not applicable.
– If your location requires additional clearance, it is your responsibility to handle related procedures.
7. Lost or Damaged Goods
– We are not responsible for lost or damaged parcels once they are with the courier.
– If your order is lost or arrives damaged, please contact us immediately so we can assist you.
8. Changes to Shipping Policy
– We reserve the right to update this policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about our shipping policies, please contact us at:
Email: shipping@steroidhub.com.au
Phone: 0485 990 721
Thank you for shopping with Steroid Hub Australia. We appreciate your trust!